We are here to help – if you don’t see an answer below, call us at 720-364-2630.
Click on the below links to view FAQ’s about each topic.
Do you cover my area?
Our service area covers the entire Denver metro area (see map), plus the surrounding area up to a 30-mile radius.
Can you come to me?
Yes, we’ll be happy to come to wherever you are, whether it’s your home or office. We offer mobile auto glass service throughout our entire service area.
What are your hours of operation?
We’re available from 8:00 a.m. to 5:00 p.m. Monday through Friday. Please contact us—either by phone or through this website—to make your appointment. We’ll get right back to you and confirm your appointment.
How soon can I get an appointment?
Usually, we can schedule an appointment within 24 hours.
Do I need to wait while you repair or replace my glass?
No, there is no need to hang around. All you need to do is leave your vehicle unlocked, and our technician will carry out the work while you spend your time doing something else.
What type of damage can you repair?
We can repair damage up to a credit card in length. If the damage is bigger than a credit card, then the windshield will need to be replaced.
How long will my repair or replacement take?
Auto glass repair and windshield replacements take about an hour. Due to the fact that the materials used will need time to “cure,” we recommend that you do not drive the vehicle for at least thirty minutes after a replacement is completed. You can drive your car immediately after a chip or crack repair has been done. Your technician will provide further advice on optimum drive-away time.
If you come to me, does my vehicle need to be in a covered area?
If the weather is bad, it makes the repair much easier and faster if you can provide a covered area for our technician to work in.
If my rear view mirror is attached to my damaged windshield, will the technician re-attach it to the new one?
Yes, this will be included in your repair. Our technician will also remove and reaffix any stickers or other windshield items.
Will repair to my windshield be invisible after the repair is finished?
The primary purpose of any repair is to ensure the structure and integrity of the glass is 100% safe. For this we cannot guarantee an invisible repair. Repair, rather than replacement, may occasionally result in a slight imperfection in the glass where the repair has been made, but we believe that you will find this acceptable, especially in light of the money saved.
In case there’s broken glass in my vehicle, will you clean it up after the repair?
Yes, we will vacuum away all of the glass pieces resulting from the damage caused to your windshield.
Do you replace glass for other automobile windows, too?
Yes, we do. In fact, we can arrange replacements and repairs for most of your auto glass. For more specific information, just give us a call.
Will I get a full estimate before any work starts?
Yes, we will always give you a full estimate before we carry out any work on your vehicle. Our estimates will include labor and the cost of repairs or replacement glass and any other materials that we need to use, such as new moldings.
What types of payment do you accept?
We accept all major credit cards, and you can pay with cash or a check.
Will my insurance cover the windshield repair?
Yes, if you have comprehensive coverage, then windshield damage (however caused) is usually included. You will have to pay your deductible, though, so check your insurance policy to confirm the details. Incidentally, insurance premiums are usually not affected by any claim that you make for auto glass repair or replacement.
Which insurance companies do you work with?
Because our products and our work are of the highest quality and are fully guaranteed, we are able to work with nearly all of the auto insurance companies in the country.
Are both your glass and your work guaranteed?
Yes, all of our auto glass products and labor are guaranteed against failure for the period that you own or lease your vehicle. The glass we use meets or exceeds all federal and industry standards.
Are all your technicians qualified?
Yes, our entire staff of auto glass technicians is fully trained and qualified to fit auto glass and make repairs.
What type of glass do you install?
We install the same type of glass that was installed when your vehicle was originally manufactured.
Who do I talk to if I have a problem or need information?
If you have any kind of problem with our work or service or just want to ask us a question, then please call us right away. We are here to help.
Is it safe for me to give personal information on this website?
Yes, you can be sure that all your information is safe and secure through our use of industry-standard Secure Socket Layer (SSL) technology, the same type that credit card companies use.
Will you make my personal information available to others?
No, we will never do this. We have a very strict Privacy Policy which safeguards your personal details.
Can I get a job working for you?
We are always looking for qualified technicians to add to our Boulder auto glass and Denver auto glass teams, so please feel free to contact us to find out more.
In case you can’t find the answer to your question
Just send us a message and we’ll take care of you!